470-2881 (Rev. 05/24) H2881 Page 9
Please keep the following pages for your information.
Social Security Number (SSN) and Immigration Status Information
We can give help only to people who give us their SSN or proof of application from the Social Security office. You
don’t have to give us the SSN for people in your household who you do not want help for, but you can
choose to give us their SSN. However, we will use any SSN given to us the same way we use the SSN of people
getting assistance. If you do not give us an SSN for people in your household, we will deny assistance to those people.
There are some exceptions to this. Please ask your worker. We will not give any SSN to the Citizenship and
Immigration Service.
You can apply for part of your household even if some members do not have lawful immigrant status. For example,
parents who do not have lawful immigrant status may apply for their children who are U.S. citizens or qualified lawful
immigrants. You need to give proof of immigration status or U.S. citizenship for each person in your household for
whom you apply. Your household’s alien status may be checked with the Citizenship and Immigration Service
(USCIS). Any information we get from USCIS may affect your household’s benefits. We will not contact the
Citizenship and Immigration Service about the people you don’t apply for. However, we may use their income and
assets to see if the rest of the household can get help.
You Have the Right to Appeal An appeal is a request for a hearing regarding a decision made by the Department.
You can appeal in person, by telephone, or in writing for SNAP and FIP. To appeal in writing, you must do one of the
following:
• Complete an appeal electronically at https://hhs.iowa.gov/programs/appeals, or
• Write a letter telling us why you think a decision is wrong, or
• Fill out an Appeal and Request for Hearing form. You can get this form at your county HHS office.
Send your appeal to HHS, Appeals Section, 321 E. 12
th
St., Des Moines, IA 50319-1002. If you need help filing an
appeal, ask your county HHS office. You can represent yourself. Or, you can have a friend, relative, lawyer, or
someone else act on your behalf. You may contact your county HHS office about legal services. You may have to pay
for these legal services. If you do, your payment will be based on your income. You may also call Iowa Legal Aid at
(800) 532-1275. If you live in Polk County, call (515) 243-1193.
You Will Not Be Discriminated Against
It is the policy of the Iowa Department of Health and Human Services (HHS) to provide equal treatment in
employment and provision of services to applicants, employees and clients without regard to race, color, national
origin, sex, sexual orientation, gender identity, religion, age, disability, political belief or veteran status.
If you feel HHS has discriminated against or harassed you, please send a letter detailing your complaint to: HHS,
Bureau of Human Resources, 321 E. 12
th
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and
policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including
gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for
prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require
alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign
Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard
of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program
Discrimination Complaint Form which can be obtained online
at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071,
or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone
number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant
Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-
3027 form or letter must be submitted to:
1. mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
2. fax:
(833) 256-1665 or (202) 690-7442; or
3. email:
This institution is an equal opportunity provider.
Do Not Mail Applications to the Above Address